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Consumer Protection Act, 2019 Syllabus & Exam Pattern

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Consumer Protection Act, 2019 Syllabus & Exam Pattern

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Consumer Protection Act, 2019 Syllabus & Exam Pattern

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Consumer Protection Act, 2019 Syllabus, exam Pattern

Consumer Protection Act, 2019 Syllabus 2026

 Chapter I: Preliminary (Sections 1–2)

 Section 1: Short title, extent, commencement, and application.

 Section 2: Definitions (includes important terms like consumer, complainant, defect, deficiency, goods, services, unfair trade practice, etc.).

 Chapter II: Consumer Protection Councils (Sections 3–9)

 Sections 3–5: Central Consumer Protection Council (Establishment, procedure for meetings, objects).

 Sections 6–7: State Consumer Protection Councils (Establishment, objects).

 Sections 8–9: District Consumer Protection Councils (Establishment, objects).

 Chapter III: Central Consumer Protection Authority (Sections 10–27)

 Sections 10–12: Establishment, composition, and appointment of the CCPA.

 Sections 13–17: Procedures, investigation wing, powers of District Collector, and complaint filing.

 Sections 18–21: Powers and functions, recall of goods, and penalties for misleading advertisements.

 Sections 22–27: Search and seizure, appeals, grants, accounts, and reports.

 Chapter IV: Consumer Disputes Redressal Commission (Sections 28–73)

 District Commission (Sections 28–41): Establishment, jurisdiction, proceedings, and appeals.

 State Commission (Sections 42–52): Establishment, jurisdiction, and appeals.

 National Commission (Sections 53–67): Establishment, composition, jurisdiction, and appeals.

 General Provisions (Sections 68–73): Finality of orders, limitation periods, enforcement of orders, and penalties for non-compliance.

 Chapter V: Mediation (Sections 74–81)

 Sections 74–76: Establishment of Consumer Mediation Cells and empanelment of mediators.

 Sections 77–81: Procedures, duties of mediators, and settlement through mediation.

 Chapter VI: Product Liability (Sections 82–87)

 Sections 82–83: Application of chapter and product liability action.

 Sections 84–86: Liability of product manufacturers, service providers, and sellers.

 Section 87: Exceptions to product liability action.

 Chapter VII: Offences and Penalties (Sections 88–93)

 Sections 88–91: Penalties for non-compliance, misleading advertisements, and adulterated products.

 Sections 92–93: Offences by companies and cognizance of offences.

 Chapter VIII: Miscellaneous (Sections 94–107)

 Sections 94–100: Protection of action taken in good faith, compounding of offences, and saving of other laws.

 Sections 101–104: Power of Central/State governments and Commissions to make rules and regulations.

 Sections 105–107: Rules to be laid before Parliament, power to remove difficulties, and repeal of the 1986 Act.


Consumer Protection Act, 2019 Exam Pattren :

Duration : 120 Minutes
 
Subject  No. of Question Marks
Consumer Protection Act, 2019 100 100
Total 100 100
FAQs

Consumer Protection Act, 2019 Exam Syllabus Frequently Asked Questions (FAQ's)

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