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Latest Consumer Protection Act, 2019 Exam Question (Objective Questions), MCQ in English

Subjects : Consumer Protection Act, 2019 - English

Question Bank Consumer Protection Act, 2019 - English
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Consumer Protection Act, 2019 - English

Question 1Single Answer
What is the short title of the Act enacted in 2019 for consumer protection in India?
  1. A
    Consumer Welfare Act, 2019
  2. B
    Consumer Rights Act, 2019
  3. C
    Consumer Justice Act, 2019
  4. D
    Consumer Protection Act, 2019
Question 2Single Answer
The Consumer Protection Act, 2019 extends to?
  1. A
    Entire India except Jammu and Kashmir
  2. B
    Only States
  3. C
    Only Union Territories
  4. D
    Entire India
Question 3Single Answer
The Consumer Protection Act, 2019 came into force on?
  1. A
    26 January 2020
  2. B
    The date of Presidential assent
  3. C
    1 January 2020
  4. D
    Such date as notified by the Central Government
Question 4Single Answer
The Consumer Protection Act, 2019 applies to?
  1. A
    All goods and services unless specifically exempted
  2. B
    Services only
  3. C
    Goods only
  4. D
    Government services only
Question 5Single Answer
Under the Act, "advertisement" means any audio or visual publicity made by?
  1. A
    Social media only
  2. B
    Newspapers only
  3. C
    Television only
  4. D
    Light, sound, smoke, gas, print, electronic media, internet or website
Question 6Single Answer
A person who buys goods for consideration is called?
  1. A
    Trader
  2. B
    Manufacturer
  3. C
    Consumer
  4. D
    Complainant
Question 7Single Answer
A person obtaining goods for resale is?
  1. A
    A consumer
  2. B
    A beneficiary
  3. C
    A complainant
  4. D
    Not a consumer
Question 8Single Answer
A person obtaining goods for any commercial purpose is generally?
  1. A
    A consumer
  2. B
    Not a consumer
  3. C
    A beneficiary
  4. D
    A product seller
Question 9Single Answer
Goods purchased exclusively for earning livelihood by self-employment are considered?
  1. A
    Commercial purpose only
  2. B
    Illegal transactions
  3. C
    Resale transactions
  4. D
    Consumer transactions
Question 10Single Answer
A person who hires or avails of services for consideration is known as?
  1. A
    Consumer
  2. B
    Trader
  3. C
    Endorser
  4. D
    Manufacturer
Question 11Single Answer
A person availing services free of charge is?
  1. A
    A consumer
  2. B
    A beneficiary
  3. C
    Not a consumer
  4. D
    A complainant
Question 12Single Answer
A beneficiary of services with the approval of the hirer is?
  1. A
    Not a consumer
  2. B
    A seller
  3. C
    A manufacturer
  4. D
    A consumer
Question 13Single Answer
Which of the following is included in the definition of "complaint"?
  1. A
    Defect in goods
  2. B
    Deficiency in services
  3. C
    All of the above
  4. D
    Unfair trade practice
Question 14Single Answer
A complaint may be made regarding charging a price in excess of?
  1. A
    Wholesale price only
  2. B
    The price fixed by law or displayed on goods
  3. C
    Cost price only
  4. D
    International price
Question 15Single Answer
A complaint may be filed against hazardous goods being offered for sale?
  1. A
    Only by the manufacturer
  2. B
    No
  3. C
    Only by the Government
  4. D
    Yes
Question 16Single Answer
"Complainant" includes?
  1. A
    A consumer
  2. B
    A registered voluntary consumer association
  3. C
    All of the above
  4. D
    The Central Government or State Government
Question 17Single Answer
Which authority can be a complainant under the Act?
  1. A
    Gram Panchayat only
  2. B
    Municipal Corporation only
  3. C
    Central Authority
  4. D
    Police only
Question 18Single Answer
One or more consumers having the same interest may become?
  1. A
    Complainants
  2. B
    Traders
  3. C
    Sellers
  4. D
    Endorsers
Question 19Single Answer
"Defect" refers to any fault or imperfection in?
  1. A
    Quality, quantity, potency, purity or standard of goods
  2. B
    Price only
  3. C
    Packaging only
  4. D
    Advertisement only
Question 20Single Answer
"Deficiency" relates to?
  1. A
    Any fault or inadequacy in service
  2. B
    Defect in goods only
  3. C
    Price increase only
  4. D
    Manufacturing only
Question 21Single Answer
Deficiency in service includes?
  1. A
    Negligence
  2. B
    All of the above
  3. C
    Inadequacy in quality
  4. D
    Deliberate withholding of information
Question 22Single Answer
"Goods" under the Act have the same meaning as assigned in?
  1. A
    Indian Contract Act, 1872
  2. B
    Sale of Goods Act, 1930
  3. C
    Companies Act, 2013
  4. D
    Competition Act, 2002
Question 23Single Answer
"Manufacturer" means a person who?
  1. A
    Makes or manufactures any product
  2. B
    Assembles parts into a product
  3. C
    All of the above
  4. D
    Puts his own mark on a product
Question 24Single Answer
"Misleading advertisement" means an advertisement which?
  1. A
    Falsely describes a product or service
  2. B
    All of the above
  3. C
    Conceals important information
  4. D
    Gives a false guarantee
Question 25Single Answer
Which term refers to legal responsibility for harm caused by a defective product?
  1. A
    Consumer dispute
  2. B
    Product liability
  3. C
    Service liability
  4. D
    Consumer complaint
Question 26Single Answer
"Product liability action" means an action for?
  1. A
    Tax collection
  2. B
    Recovery of debt
  3. C
    Compensation for harm caused by a defective product
  4. D
    Criminal punishment
Question 27Single Answer
"Product manufacturer" means a person who?
  1. A
    Manufactures a product
  2. B
    All of the above
  3. C
    Labels himself as manufacturer
  4. D
    Designs a product
Question 28Single Answer
"Product seller" includes?
  1. A
    Manufacturer selling products
  2. B
    All of the above
  3. C
    Distributor
  4. D
    Wholesaler and retailer
Question 29Single Answer
"Product service provider" means a person who?
  1. A
    Manufactures products only
  2. B
    Sells products only
  3. C
    Provides services in respect of a product
  4. D
    Advertises products only
Question 30Single Answer
"Trader" means a person who?
  1. A
    Sells or distributes goods
  2. B
    Manufactures goods only
  3. C
    Provides services only
  4. D
    Conducts arbitration
Question 31Single Answer
Which practice involves making false representations about goods or services?
  1. A
    Unfair trade practice
  2. B
    Restrictive trade practice
  3. C
    Fair trade practice
  4. D
    Product liability
Question 32Single Answer
Representing old goods as new goods is an example of?
  1. A
    Fair trade practice
  2. B
    Unfair trade practice
  3. C
    Restrictive trade practice
  4. D
    Product liability
Question 33Single Answer
False representation regarding sponsorship or approval of goods amounts to?
  1. A
    Consumer dispute
  2. B
    Product defect
  3. C
    Service deficiency
  4. D
    Unfair trade practice
Question 34Single Answer
Offering gifts with no intention of providing them is?
  1. A
    Fair advertisement
  2. B
    Unfair trade practice
  3. C
    Product liability
  4. D
    Consumer service
Question 35Single Answer
"Restrictive trade practice" means a trade practice that?
  1. A
    Increases production
  2. B
    Manipulates price or conditions of delivery
  3. C
    Protects consumers
  4. D
    Encourages competition
Question 36Single Answer
Delaying supply of goods to raise prices is an example of?
  1. A
    Fair trade practice
  2. B
    Deficiency
  3. C
    Product liability
  4. D
    Restrictive trade practice
Question 37Single Answer
"Service" under the Act includes?
  1. A
    Banking
  2. B
    All of the above
  3. C
    Transport
  4. D
    Insurance
Question 38Single Answer
Which of the following is not included in the definition of service?
  1. A
    Banking
  2. B
    Insurance
  3. C
    Housing construction
  4. D
    Free service
Question 39Single Answer
"Consumer dispute" means a dispute where?
  1. A
    Tax is unpaid
  2. B
    Goods are sold
  3. C
    Services are free
  4. D
    Allegations in the complaint are denied
Question 40Single Answer
"Branch office" means?
  1. A
    Any office described as a branch by the establishment
  2. B
    Registered office only
  3. C
    Factory only
  4. D
    Warehouse only
Question 41Single Answer
"E-commerce" means?
  1. A
    Import trade only
  2. B
    Trading in stock exchanges
  3. C
    Government procurement only
  4. D
    Buying or selling of goods or services over a digital network
Question 42Single Answer
An "electronic service provider" facilitates?
  1. A
    Export licensing
  2. B
    Manufacturing activities
  3. C
    Online transactions between buyers and sellers
  4. D
    Tax collection
Question 43Single Answer
"Endorser" means a person who?
  1. A
    Makes only products
  2. B
    Conducts investigations
  3. C
    Files complaints only
  4. D
    Makes a public endorsement of goods or services
Question 44Single Answer
"Prescribed" means?
  1. A
    Determined by courts
  2. B
    Declared by traders
  3. C
    Prescribed by rules made under the Act
  4. D
    Decided by consumers
Question 45Single Answer
"State Commission" means?
  1. A
    State Human Rights Commission
  2. B
    State Consumer Disputes Redressal Commission
  3. C
    State Election Commission
  4. D
    State Finance Commission
Question 46Single Answer
"District Commission" means?
  1. A
    District Court
  2. B
    District Legal Services Authority
  3. C
    District Consumer Disputes Redressal Commission
  4. D
    District Administration
Question 47Single Answer
"National Commission" refers to?
  1. A
    National Company Law Tribunal
  2. B
    National Human Rights Commission
  3. C
    National Consumer Disputes Redressal Commission
  4. D
    Competition Commission of India
Question 48Single Answer
"Notification" means a notification published in?
  1. A
    The Official Gazette
  2. B
    A newspaper
  3. C
    A website only
  4. D
    A circular only
Question 49Single Answer
A person who buys goods partly paid and partly promised to be paid is?
  1. A
    Not a consumer
  2. B
    A trader
  3. C
    A consumer
  4. D
    A manufacturer
Question 50Single Answer
Which definition is directly related to compensation for harm caused by products?
  1. A
    Defect
  2. B
    Product liability
  3. C
    Complaint
  4. D
    Service
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