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Latest RRB Ministerial Senior Publicity Inspector Exam Question (Objective Questions), MCQ in English

Subjects : Professional Ability, General Awareness, General Intelligence and Reasoning, General Science, Mathematics

Question Bank RRB Ministerial Senior Publicity Inspector Exam - English
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Professional Ability

Question 1Single Answer
Who proposed the S-M-C-R model of communication?
  1. A
    David Berlo
  2. B
    Shannon & Weaver
  3. C
    Aristotle
  4. D
    Lasswell
Question 2Single Answer
In the S-M-C-R model, "S" stands for?
  1. A
    Signal
  2. B
    Sender
  3. C
    Source
  4. D
    Speaker
Question 3Single Answer
The "Message" in Berlo's S-M-C-R model includes?
  1. A
    Only words
  2. B
    Content, elements, treatment and code
  3. C
    Only pictures
  4. D
    Only channel
Question 4Single Answer
Which element of the S-M-C-R model refers to the medium used to convey the message?
  1. A
    Feedback
  2. B
    Receiver
  3. C
    Source
  4. D
    Channel
Question 5Single Answer
The "Receiver" in the S-M-C-R model is responsible for?
  1. A
    Encoding the message
  2. B
    Decoding the message
  3. C
    Sending the message
  4. D
    Creating noise
Question 6Single Answer
The feedback loop in communication is important because it?
  1. A
    Allows the sender to know if the message was understood correctly
  2. B
    Increases noise
  3. C
    Stops communication
  4. D
    Delays the message
Question 7Single Answer
Which of the 7 Cs of communication means the message should be clear and easy to understand?
  1. A
    Courtesy
  2. B
    Conciseness
  3. C
    Concreteness
  4. D
    Clarity
Question 8Single Answer
"Be brief and to the point" is the principle of which C?
  1. A
    Completeness
  2. B
    Clarity
  3. C
    Correctness
  4. D
    Conciseness
Question 9Single Answer
Using specific facts, figures and examples instead of vague statements is called?
  1. A
    Consideration
  2. B
    Conciseness
  3. C
    Clarity
  4. D
    Concreteness
Question 10Single Answer
Which C of communication emphasizes showing empathy and understanding the receiver's viewpoint?
  1. A
    Coherence
  2. B
    Courtesy
  3. C
    Correctness
  4. D
    Consideration
Question 11Single Answer
"Being polite, respectful and showing good manners" is part of which C?
  1. A
    Consideration
  2. B
    Courtesy
  3. C
    Clarity
  4. D
    Concreteness
Question 12Single Answer
The principle of "Correctness" in communication mainly deals with?
  1. A
    Length of message
  2. B
    Accuracy of facts, grammar and language
  3. C
    Tone only
  4. D
    Medium only
Question 13Single Answer
Which C means the message should be well-organized and logically connected?
  1. A
    Coherence
  2. B
    Conciseness
  3. C
    Clarity
  4. D
    Courtesy
Question 14Single Answer
"Completeness" in the 7 Cs means the message should?
  1. A
    Be very short
  2. B
    Contain all necessary information for understanding and action
  3. C
    Contain only good news
  4. D
    Avoid facts
Question 15Single Answer
Semantic barrier in communication is caused by?
  1. A
    Distance
  2. B
    Physical noise
  3. C
    Psychological stress
  4. D
    Different meanings of words/symbols to sender and receiver
Question 16Single Answer
Which is an example of a psychological barrier?
  1. A
    Weak signal
  2. B
    Loud noise in the room
  3. C
    Poor handwriting
  4. D
    Prejudices, emotions, attitude of receiver
Question 17Single Answer
Physical barrier in communication includes?
  1. A
    Different language
  2. B
    Noise, distance, poor lighting, defective telephone
  3. C
    Fear of superior
  4. D
    Lack of interest
Question 18Single Answer
Which of the following is not a semantic barrier?
  1. A
    Technical jargon
  2. B
    Hearing impairment
  3. C
    Different interpretations of symbols
  4. D
    Ambiguous words
Question 19Single Answer
Oral communication is also known as?
  1. A
    Written communication
  2. B
    Verbal communication
  3. C
    Non-verbal communication
  4. D
    Visual communication
Question 20Single Answer
Which is the fastest and most flexible form of communication?
  1. A
    Non-verbal communication
  2. B
    Written communication
  3. C
    Oral communication
  4. D
    Mass communication
Question 21Single Answer
The biggest advantage of written communication is?
  1. A
    It allows immediate feedback
  2. B
    It is very fast
  3. C
    It provides a permanent record
  4. D
    It is always informal
Question 22Single Answer
Which form of communication allows immediate feedback?
  1. A
    Written communication
  2. B
    Oral communication
  3. C
    Email
  4. D
    Notice board
Question 23Single Answer
Non-verbal communication includes?
  1. A
    Only spoken words
  2. B
    Body language, facial expressions, gestures, posture
  3. C
    Only written words
  4. D
    Only telephone
Question 24Single Answer
The study of body movements and gestures is called?
  1. A
    Proxemics
  2. B
    Kinesics
  3. C
    Chronemics
  4. D
    Haptics
Question 25Single Answer
The study of personal space and distance in communication is called?
  1. A
    Artifacts
  2. B
    Kinesics
  3. C
    Paralanguage
  4. D
    Proxemics
Question 26Single Answer
Which zone of proxemics is used for close friends and family (0-45 cm)?
  1. A
    Public zone
  2. B
    Personal zone
  3. C
    Social zone
  4. D
    Intimate zone
Question 27Single Answer
The tone, pitch, volume and speed of voice is studied under?
  1. A
    Chronemics
  2. B
    Kinesics
  3. C
    Proxemics
  4. D
    Paralanguage
Question 28Single Answer
Which of the following is not a part of the 7 Cs of communication?
  1. A
    Clarity
  2. B
    Creativity
  3. C
    Conciseness
  4. D
    Courtesy
Question 29Single Answer
"Use simple and familiar words" is a guideline for which C?
  1. A
    Clarity
  2. B
    Conciseness
  3. C
    Correctness
  4. D
    Completeness
Question 30Single Answer
In the S-M-C-R model, "noise" can affect?
  1. A
    Any stage of communication
  2. B
    Only receiver
  3. C
    Only source
  4. D
    Only channel
Question 31Single Answer
Which barrier is caused by stress, fear or lack of interest?
  1. A
    Physical barrier
  2. B
    Psychological barrier
  3. C
    Semantic barrier
  4. D
    Cultural barrier
Question 32Single Answer
Which is an example of oral communication?
  1. A
    Letter
  2. B
    Face-to-face conversation
  3. C
    Email
  4. D
    Report
Question 33Single Answer
Written communication is best suited when?
  1. A
    Quick clarification is needed
  2. B
    Immediate feedback is needed
  3. C
    Informal tone is required
  4. D
    A permanent record is required
Question 34Single Answer
Nodding the head to show agreement is an example of?
  1. A
    Paralanguage
  2. B
    Proxemics
  3. C
    Kinesics
  4. D
    Haptics
Question 35Single Answer
Standing too close to a colleague during conversation may violate?
  1. A
    Kinesics
  2. B
    Proxemics (personal space)
  3. C
    Chronemics
  4. D
    Artifacts
Question 36Single Answer
The time taken to respond to a message is studied under?
  1. A
    Kinesics
  2. B
    Chronemics
  3. C
    Proxemics
  4. D
    Haptics
Question 37Single Answer
Touching someone's shoulder to show support is an example of?
  1. A
    Paralanguage
  2. B
    Kinesics
  3. C
    Proxemics
  4. D
    Haptics
Question 38Single Answer
Which C of communication means the message should be relevant to the receiver?
  1. A
    Clarity
  2. B
    Concreteness
  3. C
    Consideration
  4. D
    Correctness
Question 39Single Answer
"Avoid jargon when the receiver may not understand it" is a guideline for?
  1. A
    Completeness
  2. B
    Conciseness
  3. C
    Courtesy
  4. D
    Clarity
Question 40Single Answer
Semantic barrier can be reduced by?
  1. A
    Speaking loudly
  2. B
    Using simple language and common words
  3. C
    Using more technical terms
  4. D
    Avoiding feedback
Question 41Single Answer
Physical barrier can be minimized by?
  1. A
    Improving lighting, reducing noise, using better equipment
  2. B
    Speaking faster
  3. C
    Using complex words
  4. D
    Avoiding eye contact
Question 42Single Answer
Which is the most reliable form of communication for sensitive matters?
  1. A
    Face-to-face oral communication
  2. B
    Email
  3. C
    Notice board
  4. D
    Circular
Question 43Single Answer
One major limitation of oral communication is?
  1. A
    High cost
  2. B
    Permanent record
  3. C
    Slow process
  4. D
    No permanent record
Question 44Single Answer
The main advantage of written communication is?
  1. A
    Immediate feedback
  2. B
    It can reach many people at the same time
  3. C
    Very fast delivery
  4. D
    Always informal
Question 45Single Answer
Kinesics is also known as?
  1. A
    Time language
  2. B
    Space language
  3. C
    Body language
  4. D
    Touch language
Question 46Single Answer
Maintaining eye contact while speaking shows?
  1. A
    Fear
  2. B
    Disrespect
  3. C
    Confidence and interest
  4. D
    Indifference
Question 47Single Answer
Crossed arms during conversation may indicate?
  1. A
    Defensive or closed attitude
  2. B
    Openness
  3. C
    Agreement
  4. D
    Happiness
Question 48Single Answer
The study of how people use time in communication is called?
  1. A
    Chronemics
  2. B
    Proxemics
  3. C
    Kinesics
  4. D
    Haptics
Question 49Single Answer
In Indian culture, being late for a meeting may be interpreted as?
  1. A
    Normal behaviour
  2. B
    Lack of respect or seriousness (in formal settings)
  3. C
    High status
  4. D
    No meaning
Question 50Single Answer
The feedback loop makes communication?
  1. A
    Three-way process
  2. B
    One-way process
  3. C
    No process
  4. D
    Two-way process
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