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Objective Questions

Latest SGPGI Store Keeper Exam Question (Objective Questions), MCQ in English

Subjects : Technical Subject (Store Keeper), Mathematical Aptitude, General Knowledge, General English, Reasoning

Question Bank SGPGI Store Keeper Exam - English
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Technical Subject (Store Keeper)

Question 1Single Answer
What is the primary goal of communication?
  1. A
    To confuse the receiver
  2. B
    To share and exchange information
  3. C
    To express oneself
  4. D
    To dominate a conversation
Question 2Single Answer
Which of the following is a barrier to effective communication?
  1. A
    Clarity
  2. B
    Feedback
  3. C
    Listening
  4. D
    Noise
Question 3Single Answer
Active listening requires?
  1. A
    Speaking often
  2. B
    Full attention to the speaker
  3. C
    Multitasking
  4. D
    Interrupting to clarify
Question 4Single Answer
Which of the following is a non-verbal form of communication?
  1. A
    Email
  2. B
    Telephone call
  3. C
    Letter
  4. D
    Facial expression
Question 5Single Answer
Which part of the communication process involves receiving the message?
  1. A
    Receiver
  2. B
    Message
  3. C
    Sender
  4. D
    Channel
Question 6Single Answer
What is feedback in communication?
  1. A
    A reaction or response from the receiver
  2. B
    A distraction
  3. C
    A written message
  4. D
    A channel
Question 7Single Answer
Which of the following is an example of written communication?
  1. A
    Phone call
  2. B
    SMS
  3. C
    Group discussion
  4. D
    Face-to-face meeting
Question 8Single Answer
The process of translating ideas into words is known as?
  1. A
    Decoding
  2. B
    Feedback
  3. C
    Channeling
  4. D
    Encoding
Question 9Single Answer
What should be avoided to maintain clarity in communication?
  1. A
    Simple language
  2. B
    Jargon and ambiguity
  3. C
    Proper grammar
  4. D
    Visual aids
Question 10Single Answer
Which is the most effective communication in a formal workplace?
  1. A
    Official memos
  2. B
    Rumors
  3. C
    Gossip
  4. D
    Body language
Question 11Single Answer
A good listener?
  1. A
    Interrupts frequently
  2. B
    Shows interest
  3. C
    Ignores details
  4. D
    Avoids eye contact
Question 12Single Answer
Communication is successful when?
  1. A
    The sender speaks loudly
  2. B
    The receiver understands the message as intended
  3. C
    There is background noise
  4. D
    Only gestures are used
Question 13Single Answer
Which of these is not a component of the communication process?
  1. A
    Sender
  2. B
    Color
  3. C
    Channel
  4. D
    Message
Question 14Single Answer
What is the purpose of upward communication in an organization?
  1. A
    Command employees
  2. B
    Deliver memos
  3. C
    Advertise products
  4. D
    Give feedback to superiors
Question 15Single Answer
Body language is a type of?
  1. A
    Visual communication
  2. B
    Non-verbal communication
  3. C
    Verbal communication
  4. D
    Written communication
Question 16Single Answer
What does ‘noise’ in communication refer to?
  1. A
    Any barrier to effective communication
  2. B
    Physical distraction
  3. C
    Only sound
  4. D
    Echo
Question 17Single Answer
In the communication cycle, what is decoding?
  1. A
    Interpreting the message
  2. B
    Composing the message
  3. C
    Creating noise
  4. D
    Blocking the message
Question 18Single Answer
What makes a communicator more persuasive?
  1. A
    Aggressive tone
  2. B
    Over-explaining
  3. C
    Confidence and clarity
  4. D
    Long sentences
Question 19Single Answer
An example of formal communication is?
  1. A
    Watercooler talk
  2. B
    Team meeting minutes
  3. C
    Personal WhatsApp chat
  4. D
    Sarcastic email
Question 20Single Answer
Which one is the best way to resolve a communication breakdown?
  1. A
    Ignoring the problem
  2. B
    Clarifying and giving feedback
  3. C
    Blaming others
  4. D
    Changing the topic
Question 21Single Answer
Effective communication requires?
  1. A
    Interrupting
  2. B
    Listening actively
  3. C
    Dominating
  4. D
    Speaking fast
Question 22Single Answer
Emails are a form of?
  1. A
    Non-verbal communication
  2. B
    Written communication
  3. C
    Verbal communication
  4. D
    Oral communication
Question 23Single Answer
Which communication channel is fastest for urgent matters?
  1. A
    Letter
  2. B
    Notice board
  3. C
    Email
  4. D
    Face-to-face talk
Question 24Single Answer
Interpersonal communication is?
  1. A
    Communication with oneself
  2. B
    Through a television
  3. C
    Between two or more people
  4. D
    In written format only
Question 25Single Answer
Which of the following is essential for good verbal communication?
  1. A
    Body posture
  2. B
    Tone and clarity of speech
  3. C
    Eye contact
  4. D
    Appearance
Question 26Single Answer
Which skill helps avoid misunderstanding in a conversation?
  1. A
    Active listening
  2. B
    Assumptions
  3. C
    Ignoring
  4. D
    Multitasking
Question 27Single Answer
Gestures, posture, and facial expressions are examples of?
  1. A
    Verbal noise
  2. B
    Visual aids
  3. C
    Non-verbal communication
  4. D
    Distractions
Question 28Single Answer
What is one-way communication?
  1. A
    When only sender is involved
  2. B
    When both parties speak
  3. C
    When feedback is missing
  4. D
    When listening is active
Question 29Single Answer
Two-way communication is effective because?
  1. A
    It’s noisy
  2. B
    It saves time
  3. C
    It allows feedback
  4. D
    It creates rumors
Question 30Single Answer
What does ‘tone’ in verbal communication reflect?
  1. A
    Grammar
  2. B
    Voice quality and attitude
  3. C
    Background
  4. D
    Font size
Question 31Single Answer
Communication flow between colleagues at the same level is called?
  1. A
    Vertical communication
  2. B
    Diagonal communication
  3. C
    Upward communication
  4. D
    Horizontal communication
Question 32Single Answer
A person’s ability to speak, write, and listen effectively is known as?
  1. A
    Technical skill
  2. B
    Analytical skill
  3. C
    Operational skill
  4. D
    Communication skill
Question 33Single Answer
Which of these helps improve workplace communication?
  1. A
    Gossip
  2. B
    Clear messages
  3. C
    Delay in responses
  4. D
    Assumptions
Question 34Single Answer
A good communicator avoids?
  1. A
    Listening
  2. B
    Asking questions
  3. C
    Using slang in formal settings
  4. D
    Feedback
Question 35Single Answer
The most common barrier to communication is?
  1. A
    Feedback
  2. B
    Motivation
  3. C
    Noise
  4. D
    Technology
Question 36Single Answer
What is the primary function of management?
  1. A
    Selling products
  2. B
    Organizing and controlling resources
  3. C
    Avoiding responsibility
  4. D
    Distributing salaries
Question 37Single Answer
Who is known as the father of scientific management?
  1. A
    Elton Mayo
  2. B
    F.W. Taylor
  3. C
    Henri Fayol
  4. D
    Max Weber
Question 38Single Answer
Which is not a function of management?
  1. A
    Planning
  2. B
    Painting
  3. C
    Organizing
  4. D
    Controlling
Question 39Single Answer
What is the first step in the management process?
  1. A
    Directing
  2. B
    Organizing
  3. C
    Controlling
  4. D
    Planning
Question 40Single Answer
Which of the following defines ‘organizing’?
  1. A
    Setting goals
  2. B
    Selling products
  3. C
    Dividing work and assigning responsibilities
  4. D
    Motivating employees
Question 41Single Answer
A manager who inspires the team to work hard is showing?
  1. A
    Motivation
  2. B
    Punishment
  3. C
    Pressure
  4. D
    Ignorance
Question 42Single Answer
Effective management improves?
  1. A
    Employee turnover
  2. B
    Miscommunication
  3. C
    Laziness
  4. D
    Efficiency and productivity
Question 43Single Answer
What is delegation?
  1. A
    Refusing to work
  2. B
    Assigning tasks to subordinates
  3. C
    Shouting orders
  4. D
    Creating problems
Question 44Single Answer
Which of these is not a managerial skill?
  1. A
    Planning
  2. B
    Decision-making
  3. C
    Gossiping
  4. D
    Problem-solving
Question 45Single Answer
Time management is important because?
  1. A
    It wastes time
  2. B
    It reduces efficiency
  3. C
    It causes stress
  4. D
    It increases productivity
Question 46Single Answer
Leadership is important in management because?
  1. A
    It motivates and guides team
  2. B
    It delays work
  3. C
    It replaces training
  4. D
    It increases salary
Question 47Single Answer
Which is an example of long-term planning?
  1. A
    Today’s lunch
  2. B
    Attending a meeting
  3. C
    Annual budget plan
  4. D
    Reading a memo
Question 48Single Answer
Inventory control is part of?
  1. A
    Store management
  2. B
    Marketing
  3. C
    Communication
  4. D
    HR
Question 49Single Answer
What is the objective of supervision?
  1. A
    Ignore employees
  2. B
    Ensure tasks are performed correctly
  3. C
    Delay delivery
  4. D
    Save documents
Question 50Single Answer
Which of the following improves decision-making?
  1. A
    Random guessing
  2. B
    Emotional response
  3. C
    Proper analysis
  4. D
    Peer pressure
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