The principle of βUnity of Commandβ means that an employee should receive orders from:
A
Several supervisors
B
One superior only
C
Customers only
D
Any senior employee
Question 2Single Answer
Who is known as the father of Scientific Management?
A
F.W. Taylor
B
Henri Fayol
C
Peter Drucker
D
Elton Mayo
Question 3Single Answer
Henri Fayol proposed how many principles of management?
A
10
B
12
C
16
D
14
Question 4Single Answer
Planning is primarily concerned with:
A
Deciding future courses of action
B
Past performance only
C
Recruitment only
D
Auditing only
Question 5Single Answer
Organizing involves:
A
Setting objectives only
B
Grouping activities and assigning responsibilities
C
Inspecting materials only
D
Paying wages
Question 6Single Answer
Span of control refers to the:
A
Number of departments
B
Number of subordinates reporting to a manager
C
Length of service
D
Area of factory floor
Question 7Single Answer
Delegation means:
A
Giving authority while retaining accountability
B
Giving away total accountability
C
Eliminating authority
D
Avoiding responsibility
Question 8Single Answer
Decentralization means:
A
Concentration of decisions at the top
B
Dispersal of decision-making authority
C
Elimination of managers
D
Outsourcing all functions
Question 9Single Answer
The scalar chain represents the:
A
Production schedule
B
Formal line of authority
C
Inventory cycle
D
Quality standard
Question 10Single Answer
Fayolβs principle of esprit de corps emphasizes:
A
Individual competition
B
Team spirit
C
Centralization
D
Cost reduction
Question 11Single Answer
Management by Objectives is strongly associated with:
A
Max Weber
B
F.W. Taylor
C
Peter Drucker
D
Henry Gantt
Question 12Single Answer
The first function of management is generally considered:
A
Controlling
B
Staffing
C
Planning
D
Directing
Question 13Single Answer
Controlling primarily compares:
A
Suppliers with customers
B
Actual performance with standards
C
Managers with workers
D
Assets with liabilities
Question 14Single Answer
A mission statement primarily explains an organizationβs:
A
Fundamental purpose
B
Daily attendance
C
Stock level
D
Wage structure
Question 15Single Answer
A vision statement describes the organizationβs:
A
Past losses
B
Present inventory
C
Desired future state
D
Tax liability
Question 16Single Answer
SWOT analysis includes:
A
Strengths, Weaknesses, Opportunities, Threats
B
Sales, Work, Output, Time
C
Standards, Wages, Operations, Targets
D
Systems, Workflows, Orders, Technology
Question 17Single Answer
PESTLE analysis includes consideration of:
A
Inventory bins only
B
Political factors
C
Machine speeds only
D
Wage rates only
Question 18Single Answer
A strategic plan generally has a:
A
One-hour horizon
B
Long-term orientation
C
Daily-only horizon
D
Purely operational focus
Question 19Single Answer
Tactical planning is normally undertaken by:
A
Shop visitors
B
Customers
C
Auditors only
D
Middle management
Question 20Single Answer
Operational plans are generally:
A
Prepared only externally
B
Long-term and highly abstract
C
Unrelated to strategy
D
Short-term and detailed
Question 21Single Answer
A policy provides:
A
Exact sequence of every task
B
A general guide for decision-making
C
Only financial data
D
Only technical drawings
Question 22Single Answer
A procedure describes:
A
Broad philosophy only
B
Market value
C
Organizational vision only
D
Sequence of activities to perform a task
Question 23Single Answer
A rule generally:
A
Allows unlimited discretion
B
Replaces all policies
C
Sets only long-term vision
D
Specifies required or prohibited action
Question 24Single Answer
Programmed decisions are most suitable for:
A
Routine recurring problems
B
Unique strategic crises only
C
Unknown situations only
D
Ethical dilemmas only
Question 25Single Answer
Non-programmed decisions are associated with:
A
Routine repetitive issues
B
Automatic reorder points only
C
Novel and unstructured problems
D
Standard forms only
Question 26Single Answer
Decision-making under certainty means:
A
Outcomes of alternatives are known
B
No alternatives exist
C
Probabilities are unknown
D
Decisions are illegal
Question 27Single Answer
Decision-making under risk generally means:
A
All outcomes are certain
B
No outcomes exist
C
Probabilities can be estimated
D
Information is prohibited
Question 28Single Answer
Brainstorming is mainly used for:
A
Audit certification
B
Stock verification
C
Wage payment
D
Generating ideas
Question 29Single Answer
The Delphi technique obtains opinions mainly from:
A
Warehouse labour only
B
A panel of experts
C
Customers at random
D
Competitors only
Question 30Single Answer
The nominal group technique combines:
A
Only individual work
B
Individual idea generation with structured group discussion
C
Only voting by customers
D
Machine scheduling
Question 31Single Answer
Authority is the legitimate right to:
A
Ignore procedures
B
Avoid responsibility
C
Make decisions and issue orders
D
Eliminate objectives
Question 32Single Answer
Responsibility refers to the:
A
Right to punish anyone
B
Obligation to perform assigned duties
C
Freedom from accountability
D
Power to audit competitors
Question 33Single Answer
Accountability means being:
A
Answerable for results
B
Free from all responsibility
C
Independent of objectives
D
Exempt from controls
Question 34Single Answer
Line authority flows:
A
Between customers only
B
Only outside the organization
C
Directly through the chain of command
D
Through informal groups only
Question 35Single Answer
Staff authority mainly provides:
A
Advice and specialized support
B
Direct production commands everywhere
C
Ownership rights
D
Financial guarantees
Question 36Single Answer
Functional authority is generally:
A
No authority at all
B
Unlimited organizational ownership
C
Limited authority over specific activities
D
Authority only over customers
Question 37Single Answer
Departmentation by function groups jobs according to:
A
Salary only
B
Employee age
C
Building floor
D
Similar activities
Question 38Single Answer
A matrix organization combines:
A
Warehousing and transport only
B
Functional and project structures
C
Centralization and no authority
D
Ownership and auditing
Question 39Single Answer
One common difficulty in matrix organizations is:
A
No communication
B
No specialization
C
Dual authority
D
Absence of projects
Question 40Single Answer
Formal organization is created through:
A
Deliberate organizational design
B
Friendships only
C
Social gatherings only
D
Rumours
Question 41Single Answer
Informal organization develops mainly through:
A
Statutory audit
B
Written organization charts
C
Social interaction
D
Purchase orders
Question 42Single Answer
Recruitment involves:
A
Attracting potential candidates
B
Selecting inventory
C
Calculating depreciation
D
Auditing suppliers
Question 43Single Answer
Selection is concerned with:
A
Increasing stock levels
B
Advertising all vacancies only
C
Choosing suitable candidates
D
Preparing invoices
Question 44Single Answer
Training primarily aims to improve:
A
Tax rates
B
Inventory carrying cost
C
Building rent
D
Job-related knowledge and skills
Question 45Single Answer
Performance appraisal evaluates an employeeβs:
A
Job performance
B
Personal wealth
C
Family background
D
Supplier credit
Question 46Single Answer
Job analysis provides information about:
A
Company share price
B
Job duties and requirements
C
Warehouse rent only
D
Tax assessment only
Question 47Single Answer
Job description primarily states:
A
Employeeβs private assets
B
Duties and responsibilities of a job
C
Supplierβs profit
D
Railway timetable
Question 48Single Answer
Job specification describes:
A
Machine layout only
B
Stock quantity only
C
Required qualifications and attributes
D
Annual turnover only
Question 49Single Answer
Motivation is concerned with:
A
Stopping feedback
B
Reducing communication
C
Eliminating leadership
D
Stimulating people toward goals
Question 50Single Answer
Maslowβs hierarchy places physiological needs at the:
A
Middle level only
B
Highest level
C
Lowest level
D
Outside hierarchy
Important Questions Package
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Question 51Single Answer
Maslowβs highest-level need is:
A
Safety
B
Social
C
Self-actualization
D
Physiological
Question 52Single Answer
Herzberg classified salary and working conditions mainly as:
A
Hygiene factors
B
Growth factors only
C
Strategic factors
D
Technical factors
Question 53Single Answer
According to Herzberg, achievement is a:
A
Hygiene factor only
B
Motivator
C
Punishment
D
Control device
Question 54Single Answer
McGregorβs Theory X assumes employees generally:
A
Are automatically innovative
B
Always seek responsibility
C
Need no direction
D
Dislike work and require close supervision
Question 55Single Answer
McGregorβs Theory Y assumes that work can be:
A
Natural and satisfying
B
Universally disliked
C
Avoided at all costs
D
Performed only under threat
Question 56Single Answer
Vroomβs expectancy theory relates motivation to: